1. Introduction

At Happy Noble Homes and Property Limited, we are committed to delivering affordable luxury real estate solutions while upholding the highest standards of professionalism, integrity, and customer satisfaction. This policy manual outlines the guidelines, rules, and values that govern our workplace and business operations.

2. Mission and Vision

To make luxury housing affordable and accessible, without compromising on quality, innovation, or integrity.

To be a leading real estate company in Nigeria, recognized for trust, excellence, and sustainable urban development.

3. Core Values

- Integrity: We conduct our business with transparency and honesty.

- Customer Focus: We prioritize the needs and satisfaction of our clients.

- Quality: We deliver homes built to last, with exceptional craftsmanship.

- Innovation: We embrace modern trends and smart solutions in housing.

- Accountability: We take responsibility for our work and decisions.

- Teamwork: We believe in collaboration and mutual respect.

4. Code of Conduct

All employees, agents, and contractors of Happy Noble Homes must:

- Act professionally at all times.

- Respect colleagues, clients, and stakeholders.

- Avoid conflicts of interest and report any ethical concerns.

- Maintain confidentiality of client and company information.

- Uphold the company’s reputation in all public and private engagements.

5. Work Ethics & Attendance

- Work hours are from 8:00 AM to 5:00 PM, Monday to Friday.

- Employees are expected to be punctual and maintain consistent attendance.

- Absences must be communicated to supervisors with valid reasons.

- Repeated tardiness or absenteeism may lead to disciplinary action.

6. Dress Code

- Employees are expected to dress professionally, especially when interacting with clients or representing the company at external functions.

- Safety gear must be worn at construction sites as required.

7. Communication Policy

- Internal communication should be clear, respectful, and professional.

- All external communication (media, clients, partners) must go through authorized channels.

- Misrepresentation of the company or misinformation is strictly prohibited.

8. Anti-Discrimination and Harassment

- The company provides a work environment free from discrimination, harassment, or bullying.

- Discriminatory behavior based on race, religion, gender, disability, or ethnicity will not be tolerated.

- Reports of harassment will be taken seriously and investigated promptly.

9. Health and Safety

- Happy Noble Homes is committed to maintaining safe work environments at offices and construction sites.

- Employees must follow safety protocols and report hazards immediately.

- Regular safety training will be provided.

10. Confidentiality and Data Protection

- All proprietary company data, client information, and internal documents must be kept confidential.

- Employees must not share sensitive information without authorization.

11. Use of Company Property

- Company assets (vehicles, laptops, phones, documents) must be used responsibly.

- Misuse or damage due to negligence may lead to disciplinary measures or financial responsibility.

12. Conflict of Interest

- Employees must disclose any relationships or activities that could conflict with company interests.

- Secondary employment or personal business must not interfere with company duties.

13. Performance and Development

- Regular performance reviews will be conducted.

- The company encourages continuous learning, training, and personal development.

14. Disciplinary Procedures

Violations of this policy may result in:

- Verbal or written warnings

- Suspension

- Termination of employment

Disciplinary action will follow due process and fairness.

15. Policy Review

This policy is subject to periodic review to ensure relevance and compliance with applicable laws and industry practices.